Hours of Operation
ShaneStructures.com is open 7 days a week, 24 hours
a day; therefore you can place online orders anytime.
You may also place an order via telephone by calling
toll-free 888-522-7129.
We are constantly striving to improve customer satisfaction.
It is our mission to provide the best house plans AND
excellent customer service. If for any reason you are
not completely satisfied with our products, please contact
us. We will personally handle your inquiry in a timely
manner.
Privacy
Shane Structures has developed an on-line electronic
commerce environment that is safe, easy to use and respectful
of our customers. E-mail communications to us are accessible
only by designated recipients. Your personal information
and e-mail address will not be shared with anyone.
In an attempt to stop SPAM, e-mail addresses submitted
to our opt-in e-mail list are used solely for our own
purposes and will not be shared with any third parties. |
Security
Shane Structures provides its customers with the latest
Internet electronic commerce security software. All transactions
on our Web site are encrypted using Secure Sockets Layer
(SSL) to ensure your personal and credit card information
is safe. This technology works best when the site is
viewed using Microsoft Internet Explorer or Netscape
Navigator. You will know you are in an encrypted area
when you see a solid key when using Netscape Navigator
or a closed lock when using Internet Explorer. Look for
these signs before entering your billing information.
If you have any concerns about ordering electronically,
use one of the alternative ordering options.
We feel it is important to protect our customers against
the fraudulent conduct of unauthorized users.
Click
here to read our comprehensive privacy and security
statement.
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